Terms of Service

Last Updated: 1st January 2026

Company Information

These terms apply to services provided by PrismLedgerius B.V., a company registered in the Netherlands:

• Company Name: PrismLedgerius B.V.
• Registration Number: 89451236
• VAT Number: NL894512367B01
• Address: Berkenlaan 73, 4821 FZ Breda, North Brabant, Netherlands
• Email: contact@prismledgerius.pro
• Phone: +31 76 771 9567

Acceptance of Terms

By accessing our website, booking our services, or visiting our spa facility, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services or website.

These terms constitute a legally binding agreement between you and PrismLedgerius B.V. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.

Service Description

PrismLedgerius provides luxury wellness and spa services, including but not limited to:

• Therapeutic massage treatments
• Facial and skincare treatments
• Body treatments and wellness therapies
• Wellness consultation services
• Spa packages and wellness programmes

All services are subject to availability and may be modified or discontinued at our discretion. Service descriptions, pricing, and availability are subject to change without notice.

User Obligations

When using our services, you agree to:

• Provide accurate and complete information when booking services
• Arrive on time for scheduled appointments
• Disclose any health conditions, allergies, or medications that may affect treatments
• Follow all safety guidelines and instructions provided by our staff
• Treat our staff, facilities, and other clients with respect
• Pay all fees and charges in accordance with our payment terms
• Comply with our cancellation and rescheduling policies
• Use our website and services only for lawful purposes

Booking and Payment Terms

Appointment bookings are subject to availability and confirmation by PrismLedgerius. We reserve the right to refuse service to any individual at our discretion. Payment terms include:

• Payment is required at the time of service unless otherwise arranged
• We accept cash, credit cards, and other approved payment methods
• Prices include applicable VAT unless otherwise stated
• Package deals and promotional offers are subject to specific terms and conditions
• Gift certificates are non-refundable and subject to expiration dates

Cancellation and Rescheduling

To ensure fair access to our services for all clients:

• Appointments may be cancelled or rescheduled up to 24 hours in advance without penalty
• Late cancellations (less than 24 hours) may be subject to a cancellation fee
• No-shows may be charged the full service fee
• We reserve the right to cancel appointments due to unforeseen circumstances
• In case of our cancellation, we will reschedule at your convenience or provide a full refund

Health and Safety

Your health and safety are our priority. By using our services, you acknowledge:

• You are in good health and able to receive the requested treatments
• You have disclosed all relevant health conditions and medications
• You understand that spa treatments are not medical treatments
• You should consult your physician before receiving treatments if you have health concerns
• You participate in treatments at your own risk
• We maintain comprehensive hygiene and safety protocols

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of PrismLedgerius B.V. or our licensors and is protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or brand names without authorisation
• Create derivative works based on our content
• Use our intellectual property for commercial purposes
• Remove or alter any copyright or proprietary notices

Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal data are governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the processing of your personal data as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, PrismLedgerius B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our services or website.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless PrismLedgerius B.V., its directors, officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and you benefit from any mandatory provisions of the law of your country of residence.

Dispute Resolution

We are committed to resolving any disputes amicably. If you have a complaint or concern:

• Contact us directly at contact@prismledgerius.pro
• We will investigate and respond to your concern within 14 days
• If unresolved, you may seek mediation through recognised dispute resolution services
• EU consumers may use the European Commission's Online Dispute Resolution platform

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for conduct that we believe violates these terms or is harmful to other users, our business, or third parties.

You may terminate your relationship with us at any time by ceasing to use our services. Upon termination, your right to use our services will stop immediately, but the provisions of these terms that by their nature should survive termination will remain in effect.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and PrismLedgerius B.V. regarding your use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: